Become a Luxury Watch Brand Evaluator in Kuala Lumpur, MY

# Become a Luxury Watch Brand Evaluator in Kuala Lumpur, MY

> CXG · Kuala Lumpur, Malaysia (Hybrid) · Other · Posted 2026-05-06

**Workplace:** hybrid

**Department:** Evaluator

## Description

**Turn your passion for fine timepieces into a rewarding freelance opportunity!**

Explore the world of luxury watchmaking and make a lasting impact on some of the world’s most prestigious horology brands.

**About the Role:**

As a **Watch Brand Evaluator**, you will immerse yourself in the luxury watch retail environment to discreetly assess customer experiences and provide valuable feedback that helps brands elevate their service. Whether you're visiting a boutique, exploring a product inquiry, or engaging with after-sales service, your insights help shape the future of luxury watch retail.

• **Flexible Schedule** – Each in-store visit takes around 20 minutes, giving you freedom to plan around your availability.
• **Frequent Assignments** – Perform multiple missions each month with globally renowned luxury watch and jewelry brands.

**What You’ll Be Doing:**

• **Select your missions** – Choose assignments that align with your interests and availability.
• **Visit luxury watch boutiques** – Discreetly engage with staff, observe their knowledge, attentiveness, and product presentation.
• **Evaluate the full experience** – From store ambiance to post-sale service, assess the full client journey.
• **Report your insights** – Submit structured feedback through our CXG Live platform.

**Why Join CXG?**

With a network of over 80,000 evaluators in 70 countries, CXG has helped leading luxury brands optimize their customer experience for nearly 20 years. Our **mobile-friendly platform, CXG Live**, allows you to manage missions, access resources, and submit evaluations anytime, anywhere.

**Ready to turn your passion into impact?**

Join our global community of watch collectors and luxury connoisseurs. Apply today and help shape the future of timepiece retail.

## Requirements

• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.

## Benefits

• This is a freelance, project-based position
• Flexible working hours
• Compensation for Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Compensation for Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

## Apply
[Apply at CXG](https://apply.workable.com/cxg/j/DC3BB378EB/apply)
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