(Associate) Manager, GCO Learning and Development

General Description: The Associate Manager for Global Clinical Operations (GCO) Learning and Development serves as a key technical expert of the learning management system (LMS). This includes supporting GCO-related training in the LMS including clinical study-specific training administration for internal employees and external partners such as investigational site staff . This role ensures operational excellence by providing comprehensive system support, accurate training administration, and acting as a liaison between users and the system functionality. Essential Functions of the job: LMS Oversight Serve as a subject matter expert for the LMS used by GCO. Conduct routine and scheduled system audits. Ensure system configuration aligns with the Company’s intended business processes and compliance standards. Authorize operational and configuration changes to the LMS environment. Authorize project retirement and ensure appropriate documentation is completed per internal project retirement guidelines. Provide root cause analysis and technical support. Act as main point of contact for region. Compliance-Driven Curriculum Management Implement and maintain governance for clinical study-specific training within the LMS for both internal staff and external collaborators. Ensure consistency in clinical study training processes, including curriculum creation, learner assignment, version tracking, and documentation. Partner with Clinical Study Teams, Global Technology Services (GTS), and Vendor Oversight to ensure appropriate training coverage and tracking for all clinical study team members. Support audit and inspection readiness by ensuring all training documentation and audit trails are accurate and available. Ensure compliance with regulatory requirements specific to the study and system. Study Team and Vendor Engagement: Develop and deliver Kick-Off Meeting (KOM) decks for new studies. Confirm scope, intended use, and functional requirements for clinical study portals. Clearly communicate project requirements and expectations to all stakeholders at project onset. Interact with Clinical Study Teams and vendors to resolve technical and process-related issues. Define and maintain project timelines, operational standards, and schedules. Training Content and audience Management: Add new training to global and study-specific catalogs. Deliver bulk training updates and resolve clinical study team training-related queries. Provide system-specific training support and content guidance. Process Management: Configure and maintain Request Forms for clinical study training-related submissions. Develop internal workflows and automation in Smartsheet to enhance request tracking and efficiency. Manage shared mailbox queries and provide technical and user support as needed. System Integration and Analytical Support: Partner with the CTMS team to automate LMS provisioning for clinical study roles and sites. Resolve CTMS source data issues. Support CTMS e-learning content development. Collaborate with GTS and study teams to: Design and maintain BI Compliance Dashboards. Ensure accurate dashboard data refresh and analytics alignment. Work with GTS and vendors to build reporting frameworks. Drive continuous improvement in reporting accuracy and usability. Internal GCOE Learning and Development Team Collaboration: Contribute to development of and updates to controlled processes. Identify and implement process and system improvements. Align learning initiatives with Learning Business Partners and assist in content creation and delivery. Supervisory Responsibilities: None – this role will not have direct reports. Computer Skills: Strong knowledge of MS Office Applications (Outlook, Word, Excel, PowerPoint, Forms) Expertise with MS Teams and other technology platforms to help produce and support virtual trainings SmartSheet Experience with LMS (e.g. SumTotal) Computer and data literacy Familiarity with data analysis and reporting Proficiency with PowerBI, preferred Other Qualifications: Experience in training, process improvement, management of learning management systems (e.g., SumTotal, ComplianceWire Etc.) and/or project management required Ability to communicate professionally and succinctly with all levels of management via email and MS Teams Excellent written and oral communication skills Strong organizational and project management skills Detail-oriented, self-starter, comfortable with broad responsibilities and competing priorities in an entrepreneurial, fast-paced, corporate environment Flexibility to participate in occasional meetings outside of normal business hours to collaborate with all regions Travel: Travel is limited. 百济神州全球胜任力 当我们通过以下十二项全球胜任力，展现出 "患者为先"、"无界协作"、"锐意创新 "和 "追求卓越 "的价值观时，我们就能帮助全世界更多患者获得更多负担得起的药品。 ●团队协作 ●提供并征求坦诚及可行的反馈 ●自我认知 ●兼容并蓄 ●积极主动 ●开拓精神 ●持续学习 ●拥抱变化 ●结果导向 ●分析性思维/数据分析 ●卓越财务 ●清晰沟通 BeOne Global Competencies When we exhibit our values of Patients First, Collaborative Spirit, Bold Ingenuity and Driving Excellence, through our twelve global competencies below, we help get more affordable medicines to more patients around the world. ●Fosters Teamwork ●Provides and Solicits Honest and Actionable Feedback ●Self-Awareness ●Acts Inclusively ●Demonstrates Initiative ●Entrepreneurial Mindset ●Continuous Learning ●Embraces Change ●Results-Oriented ●Analytical Thinking/Data Analysis ●Financial Excellence ●Communicates with Clarity 求职者隐私申明： 百济神州致力于尊重和保护您的个人信息权利，并承诺依据合法、正当、必要和诚信的原则处理您的个人信息（包括个人敏感信息 ）。 由于百济神州在全球范围内开展业务，我们可能需要基于人力资源管理等合理业务目的而将您的个人信息发送和/或存储在位于您所在国家以外其他国家（例如：美国）的服务器和数据库中，详情参见百济神州《求职者隐私政策》（百济神州官网 - 隐私政策 - 求职者隐私政策）。 如您主动向我们提供您的简历信息或其他个人信息，则视为您已经充分理解并确认接受百济神州《求职者隐私政策》内容。如您对此有任何疑问的，请勿提交简历信息或其他个人信息。 BeOne is committed to respect and protect your personal information rights, and will process your personal information, including your sensitive personal information, based on the principles of legality, legitimacy, necessity, and integrity. Due to the reasonable business need for human resource management as a result of BeOne’s global operation, your personal information may be transferred and/ or stored in a server/database located in a third country (e.g., the United States) other than your own country. For further details, please refer to BeOne Job Applicant Privacy Policy (BeOne official website - Privacy Policy - Job Applicant Privacy Policy). If you voluntarily provide your resume or other personal information to us, it is deemed as you have thoroughly acknowledged and accepted BeOne Job Applicant Privacy Policy. If you have any concern, please DO NOT submit your resume or any other personal information.