Shift Lead (A&W)

# Shift Lead (A&W)

> LV Petroleum · Fairview, United States · Full-time · Posted 2026-05-08

**Salary:** USD 15–16

**Workplace:** on_site

**Department:** QSR Central

## Description

We are seeking motivated and dependable Shift Leads to support daily food service operations in a fast-paced, customer-focused environment. This role is ideal for individuals who enjoy leading teams, delivering excellent customer service, and helping ensure smooth and efficient operations during every shift.

### Position Overview

The Shift Lead assists with overseeing daily operations, supporting team members, maintaining food quality and safety standards, and creating a positive guest experience. This position plays an important role in driving operational success while fostering a productive and team-oriented environment.

### Key Responsibilities

### Team Leadership & Development

• Lead and support team members throughout assigned shifts
• Provide coaching, direction, and motivation to maintain a positive work environment
• Assist with training new hires on operational procedures, customer service, and food safety standards
• Help monitor team performance and address concerns professionally as needed

### Guest Experience

• Deliver excellent customer service and maintain a welcoming atmosphere
• Ensure customer orders are prepared accurately and efficiently
• Resolve guest concerns and complaints promptly and professionally
• Lead by example in maintaining strong hospitality and service standards

### Operations Management

• Assist in overseeing daily food service operations during assigned shifts
• Ensure food quality, preparation, cleanliness, and safety standards are consistently followed
• Support smooth workflow between front-of-house and kitchen operations
• Help maintain equipment and ensure safe operational practices are followed

### Inventory & Food Safety

• Assist with inventory tracking, stock organization, and supply management
• Monitor product levels and communicate inventory needs to management
• Help minimize waste and maintain proper stock rotation procedures
• Ensure compliance with all sanitation, food safety, and cleanliness standards

### Cash Handling & Shift Procedures

• Support register operations and ensure accurate cash handling procedures
• Assist with opening and closing responsibilities, including cleaning, restocking, and securing the location
• Follow company procedures related to financial transactions and reporting

### Additional Responsibilities

• Support promotions, operational initiatives, and company goals
• Assist during busy periods to maintain efficient service and team productivity
• Perform additional duties as assigned by management

## Requirements
### Qualifications

• Previous food service, restaurant, retail, or customer service experience preferred
• Leadership or supervisory experience is a plus
• Strong communication, teamwork, and customer service skills
• Ability to multitask and work efficiently in a fast-paced environment
• Basic understanding of food safety and operational procedures
• Dependable with a strong work ethic and positive attitude

### Education & Requirements

• High school diploma or equivalent preferred
• Flexible availability, including evenings, weekends, and holidays as needed
• Ability to stand for extended periods and lift moderate weight when necessary

## Benefits
### What We Offer

• Competitive pay
• Growth and advancement opportunities
• Flexible scheduling
• Supportive and team-focused work environment
• Training and development opportunities
• Benefits available for eligible team members

Join our team and grow your leadership skills in a fast-paced food service environment focused on great service and operational excellence.
## Apply
[Apply at LV Petroleum](https://apply.workable.com/lv-petroleum/j/F03F85D6D7/apply)
---
Powered by [Workable](https://www.workable.com)