Chinese Restaurant Guest Service Agent 中餐厅接待员

迎接客人，上菜单，给建议都以餐饮标准及程序。 检查客户满意度，参加适当遵照通知管理或团队领导到客人的需求和投诉。 结账并与送别客人及要求客人下次再光临。 保持工作场所清洁 执行各方面的职责 参加每日早会点名。 参加所有的会议和培训。 协助传菜员当他们需要时。 保持餐厅的清洁及维护 分送饮料 执行由经理分配的各项工作。 分送面巾 任何时候都要符合酒店和部门的政策和程序。 完成其他工作及其他部门老大安排的工作。 15. 了解并按照标准化审计工具中的关键控制点如（CSAT、Lite审计程序等）进行日常收银 16. 遵守公司所有政策与程序 Greet guest, present menu, make suggestion, takes order and serves food & beverage according to standard procedures. Check on guest satisfaction, attends to guest needs and complaints with proper follow up by informing the management or team leader. Present check, perform cashiering function, bid guest farewell and invite them to come back Maintain cleanliness of work place by performing clearing function Perform side duties Attend roll calls Attend all meeting and training as conducted Perform food runner duties as required Carry out light cleaning and maintenance of restaurant Dispense beverages Perform other duties assigned by the manager Dispense towels Comply with hotel and departmental policies and procedures at all times Carry out any other duties as and when assigned by the Management of the Hotel and Departmental head 15.Understand and follow the key controls in the standardized audit tools (e.g. - CSAT, Lite Audit Program, etc.) for daily cash register work. 16.Follow all company policies and procedures.