防损员

Feeding Management: Strictly follow the diet plan formulated by veterinarians or animal nutritionists (adjusted based on the sika deer’s growth stages and seasonal needs, e.g., supplementing green forage in spring and increasing concentrated feed in winter). Feed the deer at fixed times and in fixed quantities to avoid overfeeding or Monitoring: Observe the sika deer’s mental state (e.g., activity level, smoothness of fur), fecal form (to assess digestive health), and whether there are external injuries or parasites on their bodies every morning and evening. Establish an "individual health record" for each deer. Medical Care & Record-Keeping: Assist veterinarians in conducting scheduled vaccinations, deworming, and physical examinations (e.g., weight monitoring, dental checks) as planned. Maintain complete medical records for future reference.Emergency Response for Illness: If a sika deer shows symptoms such as diarrhea, abnormal body temperature, or limping, immediately isolate it (to prevent cross-infection), activate the emergency response procedure, and contact a professional veterinarian for diagnosis and treatment. Living Environment Maintenance: Clean the deer enclosure daily, including removing feces and replacing bedding. Enhance ventilation in summer and provide thermal insulation in winter. Conduct a comprehensive disinfection of the enclosure once a week, using disinfectants that are harmless to sika deer and ensuring no residue is left.Facility Safety Inspection: Check the safety of facilities in the deer enclosure and activity areas: verify that fences are sturdy (to prevent deer from escaping due to collision or unauthorized entry by tourists), that the ground is free of sharp debris (to avoid hoof scratches), and that water dispensers/feeding troughs are in good condition.Seasonal Environment Adjustment: Set up sunshades and cooling pools in summer, and lay hay for warmth in winter. Ensure the sika deer’s living environment meets the standards of "appropriate temperature, dryness, good ventilation, and no safety hazards." 梅花鹿的日常健康养护，严格按照兽医或动物营养师制定的食谱（结合梅花鹿不同生长阶段、季节需求，如春季补青饲料、冬季加精饲料），定时定量投喂，避免过量或营养不良； 每日早晚观察梅花鹿的精神状态（如是否活跃、毛发是否顺滑）、粪便形态（判断消化系统健康）、体表是否有外伤或寄生虫，建立 “个体健康台账”；按计划协助兽医完成疫苗接种、驱虫、体检（如体重监测、牙齿检查）等工作，留存完整的医疗记录；若发现梅花鹿出现腹泻、体温异常、肢体跛行等症状，立即隔离（避免交叉感染）并启动应急处理，联系专业兽医诊治。每日清洁鹿舍（包括粪便清理、垫料更换，夏季加强通风、冬季做好保暖），每周进行一次全面消毒（选用对梅花鹿无害的消毒剂，避免残留）； 检查鹿舍及活动区域的设施安全性：如围栏是否牢固（防止鹿冲撞逃跑或游客误入）、地面是否有尖锐异物（避免划伤鹿蹄）、饮水器 / 食槽是否完好；根据季节调整环境：夏季搭建遮阳棚、提供降温水池，冬季铺垫干草保暖，确保梅花鹿生活环境符合 “温度适宜、干燥通风、无安全隐患” 的标准。 Designation of Interaction Areas & Rule Definition: Demarcate a dedicated "interaction area" (isolated from the deer enclosure to prevent guests from accessing the enclosure interior). Clarify interaction rules, such as "only use special feed provided by the hotel," "no pulling of deer ears/antlers," and "children must be accompanied by parents." Inform guests of these rules through signboards, verbal reminders, and other means.Guidance on Standardized Interaction: Guide guests to interact with the deer in a standardized manner—for example, demonstrating the correct posture for "slowly offering feed" to avoid startling the sika deer with sudden movements. Promptly stop behaviors that may irritate the deer, such as chasing or loud shouting, to prevent the deer from experiencing stress responses (e.g., kicking, fleeing). Basic Explanations for Guests: Provide guests with basic information, including the living habits of sika deer ("Sika deer are herbivores and easily frightened due to their timidity") and the hotel’s breeding philosophy ("We adhere to the principles of ‘no caging and no forced interaction’"). This helps enhance guests’ awareness of animal protection.Assistance in Organizing Featured Activities: Assist in organizing special activities such as "parent-child deer-feeding experience sessions" and "sika deer popular science classes." Prepare interaction tools (e.g., special feeding spoons, cleaning wipes) in advance to ensure the smooth execution of Recording & Process Optimization: Record guests’ feedback on interactions, such as "whether the interaction time was sufficient" and "whether the rules were clear." Regularly optimize the interaction process—for instance, increasing the number of guides during peak hours to avoid overcrowding. 住客互动的安全与引导：划定专门的 “互动区域”（与鹿舍隔离，避免住客接触鹿舍内部），明确互动规则（如 “仅使用酒店提供的专用饲料”“禁止拉扯鹿耳 / 鹿角”“儿童需家长陪同”），并通过标识牌、口头提醒等方式告知住客；引导住客规范互动：如示范 “缓慢递喂饲料” 的姿势，避免因动作过快惊吓梅花鹿；及时制止 “追逐、大声喧哗” 等可能刺激鹿的行为，防止鹿产生应激反应（如踢踹、逃跑）。为住客提供基础讲解：如梅花鹿的生活习性（“梅花鹿是草食动物，胆小易受惊”）、酒店饲养理念（“我们坚持‘不笼养、不强迫互动’”），提升住客对动物保护的认知；协助组织特色活动（如 “亲子喂鹿体验课”“梅花鹿科普小课堂”），提前准备互动工具（如专用投喂勺、清洁湿巾），确保活动有序开展；记录住客互动反馈（如 “是否觉得互动时间充足”“对规则是否清晰”），定期优化互动流程（如高峰时段增加引导人员，避免拥挤）。 Preventing Sika Deer from Ingesting Foreign Objects: Inspect the activity area daily and clean up foreign debris such as plastic bags and snack wrappers discarded by guests to prevent the deer from ingesting them, which could cause intestinal blockages.Avoiding External Disturbances: Prohibit unauthorized personnel (e.g., employees from other hotel departments, external construction workers) from entering the deer enclosure area at will. If entry is necessary, it must be approved and accompanied by a breeder. Responding to Emergency Situations: In the event of a sika deer escaping due to fright, immediately activate the "capture plan" (pre-planned interception points along potential escape routes to prevent the deer from rushing out of the hotel premises or into roads). Simultaneously, contact the security department for assistance to avoid injury to the deer or others.Providing Safety Tips for Guests/Employees: Offer safety reminders such as "keep quiet when approaching sika deer" and "do not touch the deer’s head arbitrarily (deer may kick due to wariness)". Pay special attention to reminding children not to approach the deer alone. Personal Protection: Wear non-slip shoes and protective gloves during feeding (to avoid scratches from deer hooves or soiling from feed). Wear a mask when cleaning up feces to prevent exposure to pathogens.Handling Sudden Conflicts: If a guest disagrees with the breeder regarding interaction rules, explain patiently and guide the guest to interact in a compliant manner. If a sika deer exhibits aggressive behavior (e.g., charging), immediately evacuate personnel from the danger zone. After calming the deer, investigate the cause (e.g., whether it is in mating season or experiencing physical discomfort). 安全职责： 防止梅花鹿误食异物：每日巡查活动区域，清理游客丢弃的塑料袋、零食包装等，避免鹿误食导致肠胃堵塞；避免外界干扰：禁止无关人员（如酒店其他部门员工、外部施工人员）随意进入鹿舍区域，若需进入需经审批并由饲养员陪同；应对应急情况：如梅花鹿受惊逃跑，立即启动 “围捕预案”（提前规划逃跑路线的拦截点，避免鹿冲出酒店区域或闯入马路），同时联系安保部门协助，避免鹿受伤或伤及他人。为住客 / 员工提供安全提示：如 “靠近梅花鹿时保持安静”“不随意触摸鹿的头部（鹿可能因警惕踢人）”，尤其提醒儿童避免单独靠近；自身防护：饲养时穿戴防滑鞋、防护手套（避免被鹿蹄划伤或被饲料弄脏），清理粪便时佩戴口罩，避免接触病菌；处理突发冲突：如住客因互动规则与饲养员产生分歧，耐心解释并引导至合规互动方式；若梅花鹿出现攻击性行为（如顶人），立即将人员带离危险区域，安抚鹿的情绪后排查原因（如是否处于发情期、是否身体不适）。 CRITICAL TASKS 关键任务 Safety and Security 安全与安保 l Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. 遵循公司和部门的安全与安保政策及程序，以确保环境干净、安全且有保障。 l Maintain awareness of undesirable persons on property premises. 留意场所内的可疑人员。 l Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. 工作中一旦发生事故或其他伤害，立即向经理 / 主管报告。 l Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. 识别并纠正不安全的工作程序或状况，和 / 或向管理层及安保 / 安全人员报告。 l Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). 遵循特定场所的应急处理程序（如疏散、医疗急救、自然灾害应对等）。 l Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury. 必要时，使用合适的设备，穿戴适当的个人防护服装（PPE），并采用正确的搬运程序，以避免受伤。 Policies and Procedures 政策与程序 l Follow company and department policies and procedures. 遵循公司和部门的政策与程序。 l Protect the privacy and security of guests and coworkers. 保护客人和同事的隐私与安全。 l Maintain confidentiality of proprietary materials and information. 对专有材料和信息予以保密。 l Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. 根据公司政策和程序，保护公司工具、设备、机器或其他资产。 l Perform other reasonable job duties as requested by Supervisors. 按主管要求履行其他合理的工作职责。