餐厅领班Restaurant Captain

The team leader’s main function is to promote and ensure guestsatisfaction, achieved through his/her ability to develop and maintain a strongteam environment, placing emphasis on associate satisfaction and delivery ofprompt, courteous service. The team leader is accountable for sales and profitin his/her area. 领班的主要功能是促进和确保客户满意度，通过他/她的能力来建立和维护一个强大的团队环境，把重点放在员工的满意度，有礼貌的服务。领班在他/她的领域里负责销售和利润。