Executive Butler 首席管家
marriott · 静安区, 上海市, 中国
About The Role
首席专职管家在日常工作中与宾客互动,并且提供诚恳,有效及有预见性的服务。首席专职管家主要负责处理管理高级管家和专职管家的服务。 Collect all guests’ preference during the daily operation to anticipate guests’ needs. Prepare all necessary steps to expand guest experience during their stay, and to support the implementation of St. Regis Core Values. 在日常工作中收集所有宾客的喜好,并在对客服中提供有预见性的服务。在宾客在店期间准备好所有服务细节和步骤,使宾客更大限度满足住店体验,并展现瑞吉酒店的核心价值。 Interact with guests on a daily basis and provide courteous, efficient and anticipating service. The Chief Butler is the primary person to manage all Head butlers and butlers. 首席专职管家需要遵循礼貌的 ,安全和高效地标准并依照酒店的制度和程序,为宾客提供高水准的服务品质。 The Chief Butler will be required to conduct their duties in a courteous, safe and efficient manner, in accordance with the hotel’s policies and procedures, ensuring that a high level of service is maintained.
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