Global Sales Organization (GSO) Intern

JOB SUMMARY Internship of Global Sales in Guangzhou assist GSO Sales Managers/Directors to execute the merchandising of group, contract, business transient and/or extended stay sales opportunities by using Marriott’s sales information systems and technology. In this role, the Sales Internship utilizes sales techniques to maximize revenue and build customer loyalty. CANDIDATE PROFILE Education and Experience Preferred • Student from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management is required. • Internship experience in Sales and Marketing, Guest Services, Front Desk or related professional area is much preferred. CORE WORK ACTIVITIES Core Work Activities Managing Work, Projects and Policies • Evaluate, qualify and respond to leads in a professional and timely manner. Majority of communication will be via telephone, email and SFAWeb|CI/TY. Leads and follow-up communication from hotels will be generated through SFAWeb|CI/TY. • Act as the liaison between the customer and hotel(s) to present rate proposals, maximize or convert potential bookings, and close the sale. • Ensure business is transitioned to designated property appropriately and in a timely manner for proper service. • Provide service to customers to grow account share on behalf of MI, across the enterprise. • Participate on project and account teams, executing activities that support strategic account management and team-based sales models. • Provide sales program/event coordination (e.g. Hotel Excellence, sales missions, trade shows), reporting support, and/or general administrative support, as needed. Maintaining Business Goals • Establish and maintain complete and up-to-date lead response information in SFAWeb|CI/TY and alternate information systems to ensure accurate reporting. • Assist with the closing of business opportunities to ensure team and departmental goals are met. • Support operating budgets and venue targets to support the GSO business plan. Demonstrating and Applying Discipline/Functional Knowledge • Use standard software applications such as MS Office, SFAWeb|CI/TY, MRDW, etc. • Act independently to improve and increase skills and knowledge. Contributing to Teams • Navigate the MI organization to achieve collaboration by leveraging relationships and knowledge. • Identify and cultivate relationships with key colleagues and stakeholders in other parts of the organization. • Work effectively in a virtual team-based environment. Additional Responsibilities/Competencies • Prepare, edit and proofread written documents (e.g. daily logs, business letters, memoranda, reports, etc.) to ensure accuracy and completeness. • Express oneself clearly, concisely and effectively through written and verbal communications. • Gain the confidence and trust of others through consistent demonstration of authenticity and ethical standards. • Perform special projects and other duties, as assigned.