Senior Officer - SuccessFactors - People Operations - Shanghai/Guangzhou

Roles and Responsibilities: • Design, implement, and support solutions for complex HCM reporting and integration in SAP SuccessFactors • Conduct requirements and design sessions with PwC China CoE, LoS HR to identify current process, report, integration, and future state needs • Understand the security framework in SAP SuccessFactors. Configure SuccessFactors application to meet People organisation needs while providing best-practice guidance on HCM processes • Work with team members to facilitate successful integration between modules and related business processes • Validate report design and integration development through testing. • Provide support on incident management, release management, and enhancement requests • Transfer knowledge to the team members for ongoing maintenance & support • Keep abreast of upcoming SAP releases and features Job Qualification： • Should have an excellent understanding of the SuccessFactors suite. Ability to work on multiple modules same time. Relevant experience in SuccessFactors in Employee central Module/Learning Management/ Recruitment/ Onboarding/ Compensation • Detailed and results-oriented individual who takes initiative to solve problems and overcome roadblocks in a timely manner • Knowledgeable in current HR policies, practices, and ability to anticipate future trends affecting the business from a systems and process perspective • Ability to elicit and document business requirements • Ability to clearly, concisely, and confidently communicate with team members and colleagues, both verbal and written • Ability to work on multiple initiatives simultaneously • Ability to work both independently and within a team environment • Ability to work creatively and analytically in a problem-solving, fast-paced environment • SAP SuccessFactors certifications are preferred Minimum years of experience required • 2 years (Associate) / 4 years (Senior Associate) of experience configuring, implementing, and supporting one or more SAP SuccessFactors modules in a lead role