Operation Analyst/ Senior Operation Analyst(Scheduler) - Financial Services - Assurance - Hong Kong

Job Profile Summary At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information. Those working as assistants and office support at PwC will provide high-level administrative support to senior executives, including managing their schedules, coordinating meetings, and handling confidential information. You will play a crucial role in maintaining smooth operations and effective communication within the organisation. Job Description Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. Responsibilities: • Maintain the staff scheduling system, ensuring all staff information is up-to-date. • Manage and communicate information regarding booking requests, staff availability, job conflicts resolving and utilisation. • Responsible for staff annual performance evaluation support. • Facilitate the scheduling process by working closely with practice partners, managers and staff for better resource management. • Support Operation manager on regular reports Requirements: Higher diploma or above plus formal secretarial training; Relevant working experience in a JV or MNC company is preferred Auditing, HR or Operation experiences are preferred Good communication in both English and Cantonese Strong interpersonal skills Strong computer skills in using Excel is a must Disclaimer Please be advised that we do not recognize any unsolicited resumes from search firm recruiters in the absence of a prior written agreement. In such event, no fees will be paid even if a candidate submitted by the recruiter is subsequently hired. PwC is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the applicable law.