Salesforce Developer (Mid-Level)

University Information Technology Services (UITS) is the University of Arizona’s central technology organization. UITS delivers enterprise and specialized technology services that support students, faculty, researchers, staff, and campus partners. Through innovation, strategic partnerships, and a commitment to accessibility and continuous improvement, UITS supports the evolving needs of a leading research university and the communities it serves. Translate higher‑education business needs into scalable solutions within Salesforce (Sales, Service, Education, Experience, Marketing Clouds). Build advanced Salesforce Flows, Flow Orchestration, and declarative automation at scale. Develop Apex classes, triggers, Lightning Web Components (LWC), SOQL/SOSL. Manage integrations using REST/SOAP APIs, middleware, and ETL tools. Configure Salesforce objects, security, validation rules, and page layouts. Participate in DevOps/CI‑CD processes, code branching, and release management. Collaborate with product owners and business SMEs across the student lifecycle admission, student services, academic operations. Troubleshoot issues, perform root‑cause analysis, and optimize performance adhering to best practices. Ensure alignment with data governance, privacy, and institutional standards. Knowledge, Skills, Abilities: Knowledge of Salesforce automation concepts and best practices. Skill in designing, developing, and supporting Salesforce solutions (e.g., Apex, LWC, SOQL/SOSL, integrations) within a DevOps/CI/CD framework. Knowledge of reporting/analytics tools (e.g., CRM Analytics and Tableau) and translating data into actionable insights. Knowledge of higher education enterprise systems (e.g., SIS, LMS) and workflows supporting enrollment and retention. Skill in providing information technology related customer service to users having varying levels of technical expertise. Skill in writing technical documentation. Ability to manage multiple concurrent projects. Ability to work independently and as part of a team. Ability to communicate effectively verbally and in writing.