Maid Cafe Staff

Job Title

Maid Cafe Staff

Division

Business

Department

Maid Cafe

Reports to

Maid Cafe Manager

Position Type

Unpaid Volunteer

Location

Expected to be on-site during convention dates, including the day before and the day after for setup and teardown.

About Anthro SoCal

Anthro SoCal is a community-driven convention celebrating furry fandom through art, performance, gaming, and social connection. Our success depends on the dedication and enthusiasm of our volunteer team. Anthro SoCal was formally known as Another Furry Con in 2024-2025.

Position Overview

The Maid Cafe Staff member is an essential part of creating an immersive, magical, and high-energy themed dining experience for convention attendees. In this role, you are responsible for maintaining the illusion of a charming, hospitable cafe from the moment guests arrive until they leave. You will handle everything from welcoming guests and setting the visual scene to keeping the environment clean and organized. If you are a punctual, quick-learning individual who loves hospitality, aesthetics, and making people smile, this role is a perfect fit.

Time Commitment

Year-round

None

As convention approaches

Attend online staff meetings and trainings when requested

Convention weekend

On-site presence is required with flexible hours. Must plan to work the minimum volunteer hour requirement posted on the website

Pre and post-convention

On-site presence is required to assist with setup and teardown activities the day before and the day after the event

Key Responsibilities

Your shift will combine hospitality, crowd management, and cafe upkeep

Attendee Check-In

Warmly greet guests at the entrance, verify their tickets, and escort them to their tables

Line & Crowd Management

Monitor the queue outside the cafe entrance, ensuring that lines stay organized, do not block major pathways, and that waiting guests remain excited and informed about wait times

Table Clearing & Cleaning

Maintain high hygiene standards by quickly clearing dishes, wiping down and sanitizing tables and chairs between seatings, and prepping the space for the next group of guests

Atmosphere & Decor Setup

Assist with transforming the space before the cafe opens by hanging decorations, arranging table settings, and ensuring the aesthetic matches the cafe's theme

Team Collaboration

Work closely with performers and cafe leadership to ensure a smooth, synchronized flow of service throughout the event

Qualifications

Required

Punctuality

Absolute reliability regarding shift start times. The cafe operates on strict seating schedules, making on-time attendance critical to avoiding service delays

Aptitude for Learning

A strong willingness and ability to quickly learn cafe protocols, seating layouts, menu options, and the specific behavioral etiquette required for a themed environment

Enthusiastic Hospitality

A bright, friendly, and patient demeanor with a passion for customer service and guest satisfaction

Physical Agility

Ability to remain on your feet for extended periods, move quickly between tables, and perform light lifting (moving chairs, carrying trays of dishes, hanging decorations)

Preferred

Food Service or Hospitality Experience

Prior experience working in restaurants, cafes, hosting, or busing tables is a major asset

Themed Event or Cosplay Experience

Familiarity with maid cafes, host cafes, or theatrical/in-character volunteer work

What We Offer

While this is an unpaid volunteer position, we provide

Free convention membership and staff perks

Staff hospitality (meals/snacks during your shifts at-con)

Exclusive staff events and social opportunities

Recognition in convention materials

Experience in event management and team leadership

A supportive, creative community environment

References and recommendation letters upon request

Anthro SoCal is committed to creating an inclusive environment. We welcome volunteers of all backgrounds, experiences, and skill levels. All volunteers must be 18 years of age or older.