Coat Check Specialist
ASC · Ontario, CA
About The Role
Job Title
Coat Check Specialist
Division
Operations
Department
Con Ops
Reports to
Con Ops Manager
Position Type
Unpaid Volunteer
Location
Remote with occasional in-person meetings (location-dependent), expected to be on-site during convention dates, including the day before and the day after for setup and teardown.
About Anthro SoCal
Anthro SoCal is a community-driven convention celebrating furry fandom through art, performance, gaming, and social connection. Our success depends on the dedication and enthusiasm of our volunteer team. Anthro SoCal was formally known as Another Furry Con in 2024-2025.
Position Overview
The Coat Check Specialist is a dedicated member of the Con Ops Department at Anthro SoCal, reporting to the Con Ops Manager. This role ensures our attendees have a secure and organized space to store their belongings, allowing them to enjoy the convention worry-free. You will be the primary architect of the room’s workflow, coordinating with venue staff to set up the space and overseeing the transition of unclaimed items to Lost and Found.
Time Commitment
Year-round
None
As convention approaches
Attend online staff meetings and trainings when requested
Convention weekend
On-site presence is required with flexible hours
Pre and post-convention
On-site presence is required to assist with setup and teardown activities the day before and the day after the event
Key Responsibilities
Logistics & Planning
Provide input on necessary tools, storage hardware, and organization supplies needed for the Coat Check room
Venue Coordination
Collaborate with Convention Center staff during setup to organize the room and provide training on the specific check-in/out systems used
Process Improvement
Continuously monitor and refine the check-in and check-out workflows to reduce wait times and improve item security
End-of-Day Operations
Manage the nightly closing of the room, ensuring all remaining items are safely transported to Con Ops for Lost and Found processing
Qualifications
Required
- Strong organizational skills and attention to detail
- Ability to work collaboratively with professional venue staff and diverse volunteer teams
- Effective communication skills for training others on new processes
- Reliability in handling attendee property and maintaining accurate records
Preferred
- Previous experience in hospitality, retail, or cloakroom management
- Experience with inventory management or digital check-in systems
- A friendly, service-oriented attitude and a history of volunteering at conventions
- Previous volunteer experience within the furry fandom or large-scale conventions
What We Offer
While this is an unpaid volunteer position, we provide
Free convention membership and staff perks
Staff hospitality (meals/snacks during your shifts at-con)
Exclusive staff events and social opportunities
Recognition in convention materials
Experience in event management and team leadership
A supportive, creative community environment
References and recommendation letters upon request
Anthro SoCal is committed to creating an inclusive environment. We welcome volunteers of all backgrounds, experiences, and skill levels. All volunteers must be 18 years of age or older.
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