Accessibility Liaison

Job Title

Accessibility Liaison

Division

Operations

Department

Accessibility

Reports to

Accessibility Manager

Position Type

Unpaid Volunteer

Location

Remote with occasional in-person meetings (location-dependent), expected to be on-site during convention dates, including the day before and the day after for setup and teardown.

About Anthro SoCal

Anthro SoCal is a community-driven convention celebrating furry fandom through art, performance, gaming, and social connection. Our success depends on the dedication and enthusiasm of our volunteer team. Anthro SoCal was formally known as Another Furry Con in 2024-2025.

Position Overview

The Accessibility Liaison is an active, on-the-floor advocate for inclusivity and crowd safety, ensuring that the convention’s main events, panels, and high-traffic areas remain completely accessible to all attendees. In this staff-level role, you will serve as the mobile arm of our accessibility department. Your primary responsibilities involve setting up designated seating areas, managing specialized accessibility queues at events, and providing direct, on-the-spot navigation assistance. If you are a proactive, physically active communicator who can manage lines calmly and wants to make sure every attendee has a fair and comfortable experience, this role is for you.

Time Commitment

Year-round

None

As convention approaches

Attend online staff meetings and trainings when requested

Convention weekend

On-site presence is required with flexible hours. Must plan to work the minimum volunteer hour requirement posted on the website

Pre and post-convention

On-site presence is required to assist with setup and teardown activities the day before and the day after the event

Key Responsibilities

Your shift will center around active floor management, accessibility queue setup, and direct crowd interaction

Line Management & Queue Setup

Physically set up and manage dedicated accessibility lines for events, major panels, and popular attractions, ensuring wait areas are orderly, clear of obstructions, and low-stress

Accessible Seating Coordination

Assist in organizing, designating, and monitoring priority seating areas, helping attendees with mobility devices or specific needs find comfortable accommodations

On-the-Floor Guest Assistance

Move actively throughout the convention space to greet attendees, answer real-time logistics questions, offer navigation support, and guide guests to ADA-compliant pathways or elevators

Crowd Control Collaboration

Work with the Safety and Programming teams to ensure priority entry flows smoothly and transition windows run on schedule

Qualifications

Required

Punctuality & Active Floor Presence

Strict adherence to your scheduled shift times and assignments. Frontline crowd support requires reliable, on-time coverage to prevent queue confusion

Physical Adaptability

Comfort with standing and walking for the duration of a multi-hour shift, with the physical ability to drop down to a low level (such as sorting floor markers or taping lines) and return to a standing position easily

Assertive Hospitality

Strong interpersonal and verbal communication skills to manage large crowds and direct line traffic firmly, yet with absolute warmth, empathy, and professionalism

Problem-Solving

The ability to "think on your feet" to rapidly resolve line overflow, address seating shortages, or clear blocked pathways under high-pressure live event conditions

Preferred

Fandom & Convention Knowledge

An understanding of convention culture, community dynamics, and the unique rush of high-density fan events, helping you anticipate crowd bottlenecks and attendee needs

Crowd Management or Event Experience

Prior experience working in line management, ushering, event security, hospitality, or direct accessibility support roles

De-escalation Skills

The ability to stay completely calm, patient, and reassuring when helping anxious, overwhelmed, or frustrated attendees navigate dense crowds

What We Offer

While this is an unpaid volunteer position, we provide

Free convention membership and staff perks

Staff hospitality (meals/snacks during your shifts at-con)

Exclusive staff events and social opportunities

Recognition in convention materials

Experience in event management and team leadership

A supportive, creative community environment

References and recommendation letters upon request

Anthro SoCal is committed to creating an inclusive environment. We welcome volunteers of all backgrounds, experiences, and skill levels. All volunteers must be 18 years of age or older.