Inside Sales Agent

The Inside Sales Agent is responsible for generating sales through inbound and outbound calls, nurturing leads, and closing deals. This role requires strong communication skills, a results-driven mindset, and the ability to work in a fast-paced BPO environment while meeting sales targets and KPIs. Handle inbound and outbound sales calls to prospective and existing customers Qualify leads and identify customer needs Present products/services and explain features, benefits, and pricing Close sales and achieve or exceed monthly quotas Maintain and update customer information in CRM systems (e.g., Salesforce CRM, HubSpot) Follow up with leads through calls, emails, and messages At least High School Graduate / Senior High Graduate (College level preferred) Minimum 6 months – 2 years BPO sales experience (voice account preferred) Proven track record in meeting or exceeding sales targets Strong English communication skills (verbal and written)