Medical Schedulers

Job Responsibilities Collect complete Patient’s demographic information; full name, address, email, phone numbers, and complete insurance information; ID/policy number, guarantor information Verify patients preferred pharmacy and imaging, in quickview Verify patients' demographics, and insurance info during every call Make reminder calls for appointments. Call patients for follow up appointments Collect on all copays, outstanding balances Call to remind patients of outstanding balances Remind patients of any upcoming appointments and or collect balances before ending every call Review scheduling guidelines and schedule notes before scheduling appointments. Collecting complete messages and sending them to appropriate medical team. Qualifications At least 6 months of BPO experience. Experience in medical scheduling, appointment setting, or healthcare customer service is preferred. Experience with Electronic Health Records (EHR) systems is a plus. Excellent communication, organizational, and multitasking skills.