Customer Service Representatives

Responsibilities Run outstanding orders reports Research order notes and history Confirm physician and order details Call to request prompt return of signed orders Initiate change orders Remedy returned non-compliant orders Escalate remaining order issues to agency staff Qualifications BPO experience is preferred but not required. Strong verbal and written communication skills. Background in healthcare administration, finance, customer service, or a related field is a plus. Tech-savvy and adaptable to new systems and tools. Willing to work onsite, including weekends and holidays.