Account Specialist I

The major purpose of this position is to expedite positive cash flow, maximize reimbursement, and reduce or eliminate financial loss to department customers by accurate efficient timely billing, follow-up and collections of patient accounts. Duties include: Timely and accurate follow-up on all patient account balances; In charge of processing the specified number of accounts on a daily basis based on customer specialty and unique billing requirements; Knowledge of both Government & Non Government Contractual billing and follow-up guidelines, based on individual payers; Responsible for contacting Government, Non Government & Self payers regarding lack of payment or improper payment; Resolves all incorrect payment issues and ensures that balances after insurance payments are correct based on contracts with individual payers; Requires quality customer service to internal/external customers, by providing timely/accurate information to ensure resolution of problems.