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Assistant Manager

Boston College · Chestnut Hill, MA, US

External listingFull-timeabout 1 month ago

About The Role

Manage, organize, and participate in the daily dining service activities. Must demonstrate hands on personnel management, customer service, leadership, and have a strong desire and ability to achieve Department and University goals. Perform all responsibilities at a high level of professionalism and confidentiality. *Ability to determine and clearly, proactively, and concisely communicate orally and in writing work assignments and expectations. * Participate in the corrective action process with authority to provide counseling, oral warning, and written warnings. *Understand scheduling and make adjustments including authorizing and assigning overtime and to call in off-duty staff as needed. * Participate in the hiring process including interviewing of prospective applicants and participate in hiring decisions. *Train, instruct, and assess performance of job duties. *Proactively respond to inquiries and needs of employees and customers. *Ensure accurate time management for employees. *Assign and reassign employees to meet operational needs. *Perform and carry out annual evaluation of those whom they supervise. * Understand and demonstrate pro-active fiscal management responsibilities. * Responsible for operation and maintenance of operational equipment. Communicate equipment problems via established protocol. * Ensure high quality food presentation, sanitation, and customer satisfaction. *Ensure proper inventory levels as assigned. *Supervise and monitor cashier functions, operation, and reports before,during, and after meal periods. *Perform necessary record keeping as directed such as sales reports, register reports, product movement, attendance and performance records, equipment maintenance, and payroll. * Manage, supervise, coordinate, and participate in catered events which may be in operating unit or other locations on campus as directed. *Assist with planning and execution of special events and catered functions. *Perform other related duties as assigned. Full-Time Equivalent Hiring Range: $67,350 to $84,200; salary commensurate with relevant experience.

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