Records Assistant

As we enter the fourth year of the public phase of Soaring Higher: the Campaign for Boston College, we invite you to join our community. Driven by our mission in ways that advance the university for years to come, priority areas for this $3B comprehensive campaign include Financial Aid, Academics, and Student Life. Based on a fundamental Jesuit tenet of developing the whole person, University Advancement is large enough to benefit from many campus resources, yet small enough to be agile and creative in supporting all associates. With an average tenure of close to 10 years at Boston College, our 250-person centralized organizational structure offers a variety of roles across fundraising, alumni relations, operations, and communications and engagement. We invest in the professional growth of every staff member through individual and team-based programs. Likewise, we aim to attract the very best, seeking team members who are as ambitious and as committed to our team as we are. We value a culture of diversity, equity, inclusion, and belonging while actively promoting team members who contribute to the success of University Advancement. See below the current opportunity to begin (or return to!) your Boston College experience! Job Description Reporting to the Associate Director, Data Management, the Records Assistant is responsible for monitoring and maintaining the accuracy, integrity, and quality of Advancement’s alumni and donor records. Accurate and meaningful data is foundational to supporting the mission of BC’s University Advancement. Through the identification, diagnosis, and resolution of data integrity issues and errors, Advancement data will better support engagement and fundraising activities, resulting in stronger results, community tools, and constituent satisfaction. Specifically, the Records Assistant assists with: Manual data entry into University Advancement 500,000 record constituent database. Importing data files from various sources through BrightVine data loader user interface. Daily reconciliation of donor demographic data essential to processing gifts to the University. Ensuring the integrity of the database through the execution of daily audit reports and regular maintenance of data records. Generate weekly and monthly data reports, and store completed work in designated locations. Processing of all returned mail and contact preference update forms. Customer service inquiries via phone, email, and affinity web form correspondence. Testing of new and existing database integration systems and features. Research records for special lists and report preparation. Analyze source information such as internal and external reports, and correspondence between donors and employees; compile and verify the accuracy of data using Lexis/Nexis, IWave, Alumnifox, Alumnifinder, WhitePages, , and NCOA data research services. Technical support for alumni trying to access the online alumni community. Performing other related duties as required. Full-Time Equivalent Hiring Range: $41,300 - $51,600; salary commensurate with relevant experience.