Head of Corporate Communication (M/F)
BIL · Luxembourg
About The Role
The Head of Corporate Communication is responsible for the implementation and day-to-day management of internal and external communications, CSR and sponsorship initiatives, external relations, and stakeholder engagement,under the supervision and direction of the Chief Communications Officer. The role focuses on delivering impactful communication activities that enhance visibility, strengthen stakeholder engagement, and support the achievement of corporate goals. Working in close alignment with the Head of Branding and Marketing to ensure consistency of messaging, positioning and brand expression, the Head of Corporate Communication interfaces with diverse internal and external stakeholders and proactively contributes to the successful implementation of the Bank’s communications agenda. Strong relationship-building, communication, project management and leadership capabilities are essential to supporting and reinforcing BIL's reputation as an innovative and entrepreneurial Bank. He/she reports to the Chief Communications Officer (CCO).. Your next challenge: External Communications: Under the direction of the Chief Communications Officer, the Head of Corporate Communications: Coordinates communication support for corporate events, sponsorships, partnerships, and community initiatives. Coordinates the development and dissemination of press releases, media communications, corporate announcements, and external content. In alignment with the Head of Branding and Marketing, oversees the publication of corporate content across external communication channels, including the corporate website and social media platforms. Supports media engagement activities, including interview coordination, briefing preparation, and spokesperson support. Monitors media coverage and communication performance, providing recommendations to the Chief Communications Officer for continuous improvement.Contributes to reputation management activities and supports communication responses during issues or crisis situations. Internal Communications Under the direction of the Chief Communications Officer, the Head of Corporate Communications: Executes internal communication plans that support business priorities and organizational objectives. Oversees the delivery of timely, clear, and consistent communications to employees. Manages internal communication channels, including the intranet and employee communication platforms. Coordinates communications related to organizational developments, transformation projects, and change initiatives. Lead Townhall preparation and execution (logistics and content) In alignment with HR, promotes the Bank's culture, values, purpose, and strategic priorities through effective internal storytelling. Coordinates communications relating to CSR, employee engagement, and corporate culture initiatives. Monitors employee feedback and communication effectiveness, proposing enhancements where appropriate. Team and Functional Management Under the direction of the Chief Communications Officer, the Head of Corporate Communications: Manages the day-to-day activities and performance of the Corporate Communications team. Ensures the efficient delivery of communication projects, campaigns, and initiatives. Provides guidance, coaching, and support to team members, fostering collaboration and professional development. Establishes effective processes and quality standards to ensure consistency across communication activities. Acts as a trusted communication partner for internal stakeholders, providing advice on communication planning and execution. Identifies opportunities to enhance communication impact through innovation, best practices, and new communication tools. Supports the Chief Communications Officer in achieving the objectives of the Communications function and the broader corporate agenda.
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