Patient Relations Specialist 2

Job Summary The Patient Relations Specialist is responsible for patient collections when the financial responsibility falls on the patient, making financial arrangements and informing patients of all coverage options, such as Government programs or Financial CARE. Ensure reimbursement to Air Methods from patients or other responsible parties and assist patients in understanding their healthcare insurance coverage and any patient liability. Make final determinations on collectability and balances. Essential Functions and Responsibilities include the following: - Manage incoming/outgoing calls from/to patients/guarantors, insurance companies, and attorneys; Complete conference calls and/or transfer calls...