Program Claim Manager - Travel & Event Cancellation

The Program Claim Manager is responsible for overseeing the management, performance, and quality of travel and event cancellation claims administered through Third-Party Administrators (TPAs). This role ensures claims are handled in accordance with policy provisions, service standards, regulatory requirements, and internal best practices. The position requires strong claims expertise, effective audit capability, excellent time management, and the ability to balance competing priorities in a fast-paced environment.