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Assistant Shift Manager - Security

PENN Entertainment, Inc. · Plainville, MA, US

External listingfull-timeabout 2 years ago

About The Role

  • Responsible for supervising staff and the overall daily management of a designated shift in the Security department. - Supports, administers and manages operational goals and monitors achievements of performance and profit objectives. - Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction. - May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager. - Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. - Ensures customer service standards are followed by all team members and...

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