About The Role

Required experience managing a high-volume outbound call center or outbound phone-sales team - Proven success leading representatives responsible for outbound dialing, warm-lead conversion, appointment setting, or telephone sales - Strong understanding of call center performance metrics, including dialing activity, contact rate, conversion rate, appointments set, show rate, and revenue - Experience using call monitoring, scorecards, reporting, and performance data to coach and improve results - Demonstrated ability to develop sales representatives and hold teams accountable to daily and monthly goals - Experience creating or improving outbound scripts, lead...

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Outbound Call Center Sales Manager