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Associate - Customer Relationship Management - MFB - Mumbai - Lodha (I-Think Techno Campus) - J Grades

Tata Capital · Mumbai, Maharashtra, India

Client RelationsJunior LevelExternal listingFull-timeabout 18 hours ago

About The Role

  1. Assist in Query, Request, Complaint management activities
  2. Assist in call center management activities
  3. Cross business coordination and tracking for timely closure of leads and cases
  4. Assistance in running various campaigns Eg: pre-approved loans etc.
  5. Preparing various daily / weekly MIS for analysis and process improvement
  6. Assist in cross sell activities

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