Water Treatment Field Service Technician

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem is looking for a Water Treatment Field Service Technician to report to our Alpharetta, GA branch and support our customers throughout the surrounding area by performing water treatment services, water quality testing, sampling, and equipment support.

What your day will look like as a Water Treatment Field Service Technician

The Water Treatment Field Service Technician will be responsible for performing water quality testing and sampling, monitoring water treatment system performance, assisting with equipment start-up and preventative maintenance, and providing technical support at customer sites. Responsibilities include collecting and documenting water samples, performing routine chemical analyses, adjusting treatment programs based on test results, maintaining accurate service records, and building strong customer relationships. Equipment-specific training will be provided. We are willing to train the right person, but previous experience in water treatment, environmental services, laboratory sampling, industrial water systems, or related technical field work is especially encouraged.

This position has general day shift hours with overtime opportunities and a compensated on-call rotation with occasional afternoons/weekends.

Benefits for Water Treatment Field Service Technicians

• Health, Dental, and Vision insurance available on your 1st day of employment
• Generous retirement saving plan
• Generous PTO package and paid holidays
• Career progression and development plans
• Company wellness, rewards and recognition, and employee discount programs

Our Total Rewards Program goes far beyond base compensation by providing a more fulfilling work experience and offering a competitive benefits package. If you believe that we would be the right fit for you, please apply today.

Position Requirements for Water Treatment Field Service Technicians

• HS diploma or equivalent
• 2–5 years of experience in water treatment, water quality testing, environmental sampling, industrial or commercial process water systems, or a related field. Experience collecting water samples, performing field testing, maintaining treatment programs, or interpreting water quality data is preferred.
• Familiarity with water chemistry, field testing equipment, sampling procedures, and recordkeeping is preferred.
• Experience with Microsoft Office and the ability to utilize smart devices for documenting service activities and test results.
• Ability to work in a high customer-facing position.
• Strong attention to detail with the ability to accurately collect, document, and communicate water quality information.
• Ability to identify and remedy potential safety concerns.
• Ability to pass a background check, drug screen, and DOT physical.
• A valid driver's license with a clean driving record.

Job postings will include a wide salary range, with each role's pay falling within that range. Estimated pay for this position is $26-$30/hr. Actual starting salary is based on factors such as skills, experience, location, and market conditions.

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Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation