Junior E-invoice Specialist

Job Purpose We are looking for a Junior E-invoice Specialist reporting directly to the OTC and E-invoicing Compliance Senior Team Leader. This is a local role, new position in Poznań SSC structure. You will be responsible for monitoring and analyzing errors preventing invoices from being registered in the government portals. The role requires a deep knowledge of financial processes, SOVOS tools, and policies, including tax and statutory regulations, with a technology focus. Responsibilities: Lead and support the E-Invoicing Compliance Team to deliver high-quality service to customers Plan, monitor, and allocate the daily, weekly, biweekly, and monthly activities of the team Create back-up resources and take up additional responsibilities as needed Act as a liaison between the E-Invoicing Compliance Team, the VAT Team, and other stakeholders Identify and address the training and development needs of all team members Provide feedback and cultivate an environment of trust, teamwork, self-confidence, and ownership Give input into regional and global projects and process discussions Monitor the performance of the SOVOS e-invoicing system and track the number and quality of invoices processed Monitor daily the status of e-invoices transferred to the governmental portals Prepare and analyze daily deliverables, monthly KPIs, and weekly status reports Ensure appropriate escalation of concerns and issues in a timely manner Support organizations in creating e-invoicing compliance reports Comply with internal controls and J-SOX rules Support the Team Leader in implementing world-class solutions Create process standards, policies, and documentation Identify, initiate, and implement process improvements as part of continuous process improvement Help the Team Leader establish proper process controls and conduct regular quality checks Monitor all changes in e-compliance laws and assist in updating systems and giving advice to all relevant business users Follow the VAT Team guidance on the VAT compliance requirements and take action to align systems and processes with VAT regulations Qualifications & Experience Required Education, Master, other certification: Education in Finance, Accounting, Economics, IT, or a related field is an advantage Experience: Experience in e‑invoicing, compliance, finance, tax, or accounting processes is an advantage Technical Skills: Good knowledge of European e‑invoicing regulations Adequate knowledge of SAP systems Experience with e‑invoicing solutions Advanced knowledge of MS Excel Understanding of VAT and statutory compliance processes Languages Skills: English – communicative to advanced Soft/Behavioral Skills: Strong customer‑focused attitude Ability to work under time pressure and manage priorities High attention to detail and accuracy Strong analytical and problem‑solving skills Ability to work in a team and navigate ambiguity Confidentiality and responsibility when working with sensitive data Willingness to learn, self‑develop, and propose improvements Ability to operate in a diverse and changing environment