eDiscovery Customer Success Manager

Client Partnership & Success - Serve as the primary client-facing point of contact throughout implementation and post-implementation phases, building trusted relationships with key stakeholders. - Own the post‑implementation relationship, ensuring ongoing clients adoption, engagement, and measurable value realization. - Provide regular reporting, status updates, and cost‑savings analyses in partnership with analysts. - Act as the voice of the customer by providing strategic guidance, facilitating QBRs, and...