Lead Medical Assistant

Under the direction of the manager of clinic operations, functions as a supervisor to clinical staff capable of preparing evaluations and providing in put on performance and administering evaluations. In addition, brings disciplinary items to the manager. Provides medical assistant support to the providers if there is a staffing need. At all times ensures a high level of customer service by providing patient confidentiality and care in accordance with the Patient’s Bill of Rights. All incumbents must have satisfactorily completed a Cooper IDX training program to include: Registration, Scheduling, E-Commerce and FSC. Annual eligibility certification required. Serves as a mentor and role model and displays Cooper’s Core...