SAP FM / FI / FICO Functional Analyst – Application Support (AMS)

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Key Responsibilities

1. Incident and Request Management (AMS)

• Diagnose and resolve issues in FM : derivation rules, AVC errors, discrepancies between commitments/obligations/actuals, FMBB adjustments, and reprocessing activities.
• Provide FI support: GL postings, AP cycle (invoices, F110 payments, tax withholding), AR cycle (collections, F150 dunning), bank reconciliation (EBS), tax determination, FX differences.
• Support CO processes: cost/profit centers, internal orders, allocations (KSU/KSV), settlements KO88/KO8G , variance analysis.
• Support closing cycles: period open/close ( OB52 ), depreciations (if AA applies), FI‑CO reconciliation, GR/IR reconciliation ( F.13 ).
• Manage tickets according to priority, impact, SLA, and operational continuity.

1. Functional Analysis and Process Validation

• Validate FM configurations: budgeting structure, derivations, availability control, budget versions, MM/SD integration.
• Review FI configurations: automatic account determination, bank/payment settings, taxes, tolerances, periods.
• Validate CO objects: org structures, cycles, internal orders, settlement rules.
• Evaluate data consistency in ECC ( BKPF/BSEG ) and S/4HANA ( ACDOCA ).
• Validate end‑to‑end processes: P2P, O2C, FM lifecycle, and financial closing.

1. Technical Coordination within the SAP Ecosystem

• Define and validate RICEFW specifications with ABAP teams (reports, IDoc/BAPI interfaces, SmartForms/Adobe forms, BAdIs/exits).
• Collaborate with Basis/Security on authorizations, Fiori catalogs (S/4HANA), transport management, performance, and job execution.
• Validate integrations with external systems: POS, banks, e‑invoicing, inventory solutions.
• Ensure compliance with AMS governance and change‑management guidelines.

1. Documentation and Operational Compliance

• Maintain updated documentation: configurations, process flows, operational manuals, test evidence.
• Prepare documentation for audits, internal controls, and SoD reviews.
• Record recurring solutions and standardize best practices in the knowledge base.

1. Testing, Changes, and Release Support

• Participate in SIT/UAT cycles for FM, FI, and FICO in ECC and S/4HANA.
• Validate transports and functional deliverables during release cycles.
• Support post‑release stabilization, monitoring errors, reconciliations, and transaction behavior.

1. Continuous Improvement within the AMS Model

• Identify optimization opportunities in FM, FI, and CO processes.
• Recommend actions to improve stability, performance, and process traceability.
• Drive standardization, automation, and overall operational efficiency.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Knowledge and Skills

• Strong functional experience providing SAP functional support within an AMS model for ECC and/or S/4HANA , with a service‑oriented and results‑driven mindset.
• Ability to operate effectively in 24/7 environments , managing priorities and incidents under pressure.

SAP Functional Expertise

• SAP FI
• General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR)
• Automatic payment and dunning runs (F110, F150)
• Electronic Bank Statements (EBS)
• Taxes and withholding processes
• Period‑end and year‑end closing activities
• SAP FM
• Budget derivations
• Availability Control (AVC)
• Budgeting and execution (FMBB)
• FM reporting and budget consumption control
• SAP CO
• Cost Centers and Profit Centers
• Internal Orders
• Allocation cycles and settlements

AMS & Operational Knowledge

• Experience with SAP operations in AMS environments
• SAP batch processing, monitoring, and troubleshooting
• ITSM and ALM tools such as ServiceNow, Jira, SAP Solution Manager, and ChaRM
• Strong skills with Excel, Microsoft Teams, and OneDrive
• Ability to analyze logs, traces, and SAP authorizations
• Familiarity with ITIL principles applied to AMS services

Professional & Soft Skills

• Effective and clear communication
• Strong analytical thinking and structured problem diagnosis
• High level of organization and documentation discipline
• Collaborative mindset and strong service orientation
• Ability to manage priorities and deliver under pressure
• Continuous improvement focus

Education, Experience & Availability

• Bachelor’s degree in Information Technology, Systems, Accounting, Finance , or related fields
• Proven hands‑on experience with SAP FM, FI, and FICO
• Demonstrable SAP functional support experience within an AMS model
• Availability for maintenance windows, on‑call rotations, and after‑hours support as required
• Ability to coordinate with global and multidisciplinary teams
• Remote or hybrid work model; 24/7 operations when required
• Language skills:
• Spanish: Fluent / Native
• English: Basic

Preferred Knowledge and Experience

• SAP certification in FM, FI, or CO
• ITIL certification
• Experience in retail environments (high transaction volume, POS, reconciliations)
• Participation in rollout, stabilization, or ECC → S/4HANA migration projects

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.