Finance Contracts Analyst

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Key Responsibilities

• Review and analyze customer contracts, amendments, and pricing arrangements to ensure billing and revenue accuracy in accordance with contractual terms. Prepare and reconcile billing data, subscription activity, and supporting documentation for monthly billing and revenue processes.
• Validate rates, discounts, terms, and special conditions across both simple and complex contract structures. Identify variances, discrepancies, and potential revenue leakage, and collaborate with internal teams to investigate and resolve issues.
• Partner with Customer Success, Sales, and Accounts Receivable teams to support customer inquiries, disputes, and contract interpretation.
• Support credit and adjustment requests by performing detailed analyses and reconciliations in alignment with established policies.
• Contribute to process documentation, standardization, and continuous improvement initiatives, including workflow enhancements and automation opportunities. Participate in system testing, data quality initiatives, and cross functional projects that improve billing accuracy and operational efficiency

Required Skills & Qualifications

• 2-5 years’ experience in billing, financial analysis, subscription management, or similar fields
• Strong computer ability in a Windows environment, with Microsoft Office (Word, Excel and Outlook)
• Ability to work with large volumes of complex data across multiple systems (i.e. Tableau, JIRA, and Excel Reporting)
• AI Fluency and/or use of M365 Copilot

Preferred Experience

• Bachelor’s degree in accounting or finance
• Experience with NetSuite, and Salesforce.