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Help Desk Specialist

Entarian · Suitland, MD, US

External listingFull-timeabout 2 years ago

About The Role

Entarian is seeking a Help Desk Specialist to support NOAA Office of Satellite and Product Operations (OSPO) environmental-monitoring satellite missions. Duties include: - Provide monitoring services for Satellite Systems. - Identify alarms and alerts and respond in accordance with Government directives and procedures. - Create tickets and provide daily logs for activities processed. - Work with Network Teams and management to provide detailed reporting and updates. - Multitasking within different software...

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