Social Care Navigator I (Bilingual Spanish)

The Social Care Navigator I (SCN) is the front line of NYREACH’s Social Care Network, connecting Medicaid members to the social care services they need to thrive. The SCN conducts outreach, screens members for health-related social needs (HRSN) — including housing, food insecurity, transportation, and interpersonal safety — assesses eligibility for enhanced HRSN services, and provides hands-on navigation and closed-loop referrals to community-based resources. The SCN builds trusted relationships with members and follows each referral through to completion, ensuring members do not fall through the cracks between screening and service delivery.