Manager, Client Operations

Job Purpose The Manager, Client Operations is responsible for leading day-to-day operational support activities, ensuring timely, high‑quality service delivery, and maintaining strong client satisfaction across ICE Mortgage Technology’s customer base. This role provides solid domain expertise to manage moderately complex issues, oversee incident management processes, guide team performance, and advocate for customer-impacting priorities across the organization. The Manager develops team members, manages workload distribution, and contributes to continuous improvement within the Client Operations function. Responsibilities - Support the development and execution of operational objectives,...