Strategy & Operations Associate - SBS

Indeed is seeking a Strategy & Operations Associate to join our Operational Excellence team, supporting small businesses. This role is pivotal in enhancing and optimizing workflows, building and managing performance reporting, supporting our Sales and Client Success teams through process optimization, managing projects across diverse business partners and presenting data driven recommendations to senior management. The Strategist will work closely with Sales, Client Success and Operational Excellence leadership to help define, prioritize, and execute on strategic initiatives that enhance operational efficiency, improve customer satisfaction, and foster business growth. You will analyze data to identify opportunities for improvement, own cross-functional projects, and build scalable...