CORRECTIONS SUPPORT SPECIALIST/SPE

This is administrative work in providing clerical support for the corrections department. Work requires knowledge of standard office practices and procedures, and the use of specialized skills which are learned on the job or through specialized training. Contacts require basic courtesy, tact, and effectiveness in dealing with others to provide or secure information. Work is subject to established routines, standing instructions, and established procedures, but some variation in sequence of procedures is permitted based on work situations. Contacts with clients require skills in understanding and/or influencing people and are important in providing client services. Also, skills of persuasiveness or...