Service Excellence, Senior Analyst

At the heart of every great technology organization is a commitment to reliability, innovation, and exceptional service. As a Senior Analyst on our Service Excellence Team, you'll play a key role in driving that mission forward. You'll work across teams to strengthen Incident, Problem, and Change Management practices, uncover opportunities for improvement, and help deliver stable, high-quality IT services that our employees and customers depend on every day. We're looking for someone with strong ITIL expertise,...