Help Desk Representative (SCA)

Peraton is looking for a Help Desk Representative to help our Federal Customer onsite at Fort Huachuca, AZ. This person will answer incoming calls from Customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information of a non-technical nature. Responsibilities: - First point of contact for Tier 2 requests that are escalated to the Global Cyber Center -