F&B Supervisor - Pestana CR7 Gran Via Madrid

Alcance Ensure a successful daily operation of the F&B department of the respective unit(s), supervising and organising all food services - breakfast, lunch, dinner, snacks and quick meals according to company standards, raising quality expectations. Responsabilidades y áreas de actuación Coordinate the restaurant and bar team - Provide clear guidance to team members, assigning work and instructing the team in the details of the work. - Observe performance and encourage improvement, ensuring that productivity, efficiency and service standards are met. - Maintain a safe working environment for co-workers and ensure compliance with all policies and procedures. Ensure restaurant rooms preparation - Supervise the mise-en-place, including the placement of linen, dishware and glasses, as well as the preparation of buffets for breakfast and other quick meal services. - Plan and coordinate all room service activities to ensure efficient operation. Ensure quality standards - Visually inspect F&B outlets and equipment for cleanliness and physical appearance. - Coordinate events, in particular the organization of spaces and the coordination of suppliers. Assist clients during events in everything that may be necessary. - Control beverage costs, food waste, product inventory, expenses and payroll to meet or exceed budget targets. - Review trends in food services. Recommend and initiate changes to maximize goals and objectives. Competencias de comportamiento Planificación y organización (Ser Eficiente) Cómo afrontar la complejidad (ser eficiente) Liderazgo y desarrollo de las personas (Ser colaborativo) Orientación empresarial (ser eficiente) Orientación hacia los objetivos (Ser Eficiente) Adaptación a la transformación (Ser Ágil) Centrarse en el cliente interno y externo (ser apasionado) Capacidad de innovación (Ser Ágil) Trabajo en equipo (Ser Colaborativo) Análisis y resolución de problemas (Ser Eficiente) Resiliencia (Ser Ágil) Rigor y atención al detalle (ser eficiente) Proactividad (Ser Eficiente) Conciencia ambiental y social (Ser Consciente) Competencias técnicas F&B Operations Management Restaurant operations management Wine service Bar operations management F&B Service Customer Service F&B software (Micros) English