Student Organizations Business Office Associate - Student Clerical

Job Summary Job Title: Student Organizations Business Office Associate – Student Clerical Division: Finance Department: Business Office for Student Organizations Compensation Hours/Week $10.00/hour Weekly average, approximately 10 hours per week Required hours may include days, evenings, weekends, overnight hours and holidays Employment Summary The Division of Student Life is committed to making every experience at Purdue University a learning opportunity for students. Employment within our division provides you the opportunity to work with other great students and leaders. As part of your employment, we incorporate the Leadership and Professional Development Competencies and the Steps to Leaps Learning Pillars into your learning and performance management experience to ensure you are building the skills employers want. Job Description The primary role of the student clerical position is clerical tasks such as data entry, customer service and office tasks. The goal of this position is to give students valuable real-world experience in a finance environment. This position should work 10 hours per week during the current semester. Those hours may be worked in any combination, at the discretion of the direct supervisor. The student clerical position must be reliable, organized, responsible, and flexible. They must also be ambitious, detail-oriented, creative, and driven. Qualifications Must be actively enrolled at Purdue University, Purdue Global Available to work 10-20 hours per week throughout academic year, Monday through Friday Strong interpersonal and communication skills, both verbal and written Flexible and dependable with a strong attention to detail Problem solving, logic and reasoning skills Customer service oriented Ability to multi-task and work within deadlines Ability to work independently and with a team Be timely and organized Proficiency in Microsoft Office Position Responsibilities Provide customer service (i.e.: greet customers, answer phones, etc.) Prepare disbursements for pick-up/mailing Distribute payments Exhibit friendliness, diplomacy, and tact in responding to customers Track and prepare documentation for purchasing card reconciliation Maintain confidentiality and exhibit professional conduct when handling sensitive information Follow up with customers Office related tasks (i.e.: scan, file, etc.) Other duties as assigned-special projects as assigned Core Competencies Transferable Skill Development: Students employed in this role will develop and demonstrate a number of transferable skills essential for future employment success and be reviewed on these skills in their performance evaluation. Communication (Verbal, Written, Non-Verbal, Listen & Observe, Summarize & Distill Information) Demonstrate professional verbal communication in all interactions Demonstrate enthusiasm ; engage and connect with customers to promote excellent customer experience Verbally communicates to staff on situations that may arise due to problems Written communication to complete accurate food usage records and food temperatures according to established procedures Ways of Thinking (Systems Thinking & Planning, Reflective & Analytical Reasoning, Idea Generation, Decision Making, Problem Solving, Ethics) Utilize policies and knowledge to proactively make decisions and solve problems for area assigned Develop new or novel ideas through critical thinking and creative processes that address issues and/or lead to change Understand standards and expectations for personal and professional ethical behavior Demonstrate knowledge of the position and operation Collaboration (Organization Behavior & Teamwork, Appropriate & Productive Relationships, Helping Others & Working Together, Cultural Intelligence & Inclusion, Service & Social Responsibility) Working together with co-workers and demonstrate flexibility in a fast-paced, team atmosphere Establish productive relationships with customers and staff Acknowledge and support customers and staff with unique needs and differing backgrounds Work independently to complete responsibilities Proactively and willingly acquires new skills, tasks, procedures and projects Provide support to fellow team members Self-Awareness (Self-Understanding, Continuous Learning, Initiative & Follow-Through, Personal Responsibility, Resiliency) Demonstrate time management skills and attention to detail Demonstrate initiative ; Understand and respond to the various needs of customers and staff Maintain positive attitude and enthusiasm in times of ambiguity and peak time of demand Complete work independently in an efficient time manner Demonstrate dependability and responsibility within operation Demonstrate punctuality by always being on time to each shift Employee Class Student Benefits Eligibility NO FLSA Status Non-Exempt