Supervisor, NOC - WhiteSky

WhiteSky delivers a fully managed, gig-speed Wi-Fi solution for apartment communities that seamlessly connects residents, guests, staff and IoT devices. As the foundation for smart building automation and real-time services, it ensures a superior resident experience while enabling property operators to maximize efficiency and revenue. 0 The WhiteSky team is seeking a NOC Supervisor to oversee NOC agents during an assigned shift to ensure consistent 24/7/365 monitoring, ticket handling, escalation, and customer support coverage. The NOC Supervisor provides frontline leadership, technical guidance, coaching, and quality oversight for NOC agents while escalating complex issues to NOC Management, Engineering, vendors, or other appropriate teams. This position requires...