Helpdesk Analyst | End User Support | Experienced Hire

Our Helpdesk is committed to providing the highest level of technical support for our end-user community. Our mission is to maintain business productivity by being the first point of contact for all technical issues in our environment. You will engage with and directly support over 1,200 users across our dynamic trading, business, and technical environments. You will not only be responsible for resolving technical issues as they arise, but will also be heavily involved in projects to prevent these problems from occurring in the first place. This role offers exposure to a wide variety of technologies, including the cloud, BYOD, Microsoft 365, and Windows 10/11, fostering...