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Data Network Engineer
teksynap · Washington, DC, US
About The Role
RESPONSIBILITIES - Monitor and respond to ServiceNow tickets related to network incidents and service requests in accordance with OCIO-defined priorities and service levels - Perform troubleshooting and resolution of network issues across OSI Layers 1–3 - Support enterprise network environments including routers, switches, and wireless access devices - Monitor network performance using government-provided tools - Coordinate with the Service Desk and OCIO staff for ticket updates, routing, and...
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