Customer Success Manager, Scaled

TierPoint is seeking a Customer Success Manager (CSM) to focus on building, retaining and growing customer accounts. Ideal candidates can thrive with a high level of ambiguity and operate autonomously while maintaining a customer-centric approach. You will act as point-of-contact for clients,.with responsibility for proactively managing expectations and communications. With a constant focus on your customers’ business needs, you will work to improve overall account health, helping customers to realize maximum value from their TierPoint investment.