Loan Servicing Specialist I - Member Experience

As a Loan Servicing Specialist I – Member Experience, you will manage member inquiries and concerns related to loan servicing from start to resolution. Deliver timely, accurate, and thorough responses to members, escalating complaints or complex issues to management as needed. Ensure adherence to applicable federal, state, and NCUA regulations while maintaining UNFCU’s high standards for member service and representing the credit union in a professional and positive manner. This position is...