About The Role

The Welcome Desk Associate is responsible for fostering a warm, inviting experience for our guests and patrons, creating an environment for exceptional guest experiences. This position will also provide general administrative support, including selling and verifying membership program registrations through the CCMS/POS/Traction Rec system, communicating membership plans and available programs, providing facility information as requested, answering and routing incoming phone calls, opening/closing the safe and Kiosks (when scheduled), and contacting members whose membership has lapsed.

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