Customer Service Coordinator III (Customer Service)

The Facilities Customer Service (Coordinator Service III) role is primarily the first touch point and central communication hub for USU Facilities. As such, this position is responsible for a vast array of knowledge regarding all of USU buildings, key and access control systems, and USU policies and procedures. This position also ensures that Facilities operations are efficient and that customer work requests are taken accurately, promptly and courteously using discretion as needed. Kind, patient, and prompt customer service skills are required to answer telephones, emails, and various other incoming and outgoing correspondences. Will assist visitors, and resolve customer concerns and inquiries in a way that exceed customer needs. Works closely as a team and...