Collections Associate

Group Company: China Banking Corporation Office Location: Makati City Position descrip tion: The Collections Associate is responsible for managing and handling client calls related to outstanding loans or debts. Primary Responsibilities: The role involves meeting established performance targets and collection quotas while ensuring professionalism and adherence to company policies and regulatory requirements. Reporting Team Reporting Designation: Cards & Personal Loans Collection Division Reporting Department: Early Collections & Inbound Department Educational qualifications preferred Degree: Graduate of any business-related degree Required Competencies/Skills: Strong verbal and written communication skills Excellent attention to detail Capable of professionally handling all sensitive and confidential information Sharp organizational and time management abilities Comfortability with office software such as Microsoft 365