Account Officer

BUSINESS DEVELOPMENT ▪ Establishes and develops new business relationships from prospective or existing clients; ▪ Evaluates the financial capacity of the client by way of conducting plant visits, researches, conducting bank and trade checking; ▪ Identifies the best credit facilities that will suit the requirements of the client; ▪ Attends to the client's needs by giving sound financial advice. In doing so, will be able to sell other products and services of the Bank; ▪ Prepares call reports that will indicate the matters taken up and contemplated action plan for the Team Head, Division Head and Group Head to evaluate whether to proceed with the prospective new client or to proceed with granting of additional business to an existing client; ▪ Cross sells other products and services of the Bank like CASA, cash management services, trust and treasury products, non-life insurance, bancassurance, etc; PORTFOLIO MANAGEMENT ▪ Ensures proper documentation and implementation of the approved facilities; ▪ Undertakes to periodically review the credit risk and documentation of all existing clients and recommends to management to either renew/ increase/ reduce or for remedial action on the accounts; ▪ Discuss with the team head, division head together with credit portfolio and quality assurance (for qualified accounts) the proposed credit package for new and existing clients. Prepares the credit proposal to establish/ renew credit facilities. The proposal is then endorsed to the group head for review and sign-off before presenting to the proper credit approving authority; ▪ Processes loan renewals / extension of availments under the approved credit facilities; ▪ Manages and monitors availments under the approved credit facilities; ▪ Evaluates and determines the interest rate to be given and seek approval of the team head for changes in rates, if any. ▪ Able to remedy clients that show financial weaknesses that may lead to a loan default scenario. When warning signals are visible, initiate coordination with legal and securities for legal review to be able to strengthen the bank's position and/or come up with a workout strategy to collect from the client. COMPLIANCE AND AUDIT ▪ Ensure customer satisfaction by promptly addressing valid complaints within the required turnaround time. ▪ Ensures compliance with internal policies and procedures and external regulations with respect to proper marketing, handling and documentation of loans and other bank products and services. ▪ Sound banking practices and amla rules and regulations must be always observed. ▪ Continuously monitors existing loan portfolio to ensure compliance to single borrower's limit, dosri, exposure limits to industries and other regulatory rules.